:root{--ink:#14161a;--ink-2:#1e2128;--paper:#f6f6f4;--white:#fff;--muted:#6a7180;--line:#e5e5e0;--accent:#ffc838;--accent-ink:#2b2100;--good:#1b9e62;--warn:#e8930c;--bad:#e0442f;--radius:12px}*{margin:0;padding:0;box-sizing:border-box}body{font-family:system-ui,-apple-system,Segoe UI,sans-serif;background:var(--paper);color:var(--ink);font-size:15px;line-height:1.5}a{color:inherit}.shell{display:grid;grid-template-columns:220px 1fr;min-height:100vh}.sidebar{background:var(--ink);color:#cdd3dd;padding:22px 16px;display:flex;flex-direction:column;gap:4px;position:-webkit-sticky;position:sticky;top:0;height:100vh}.sidebar .brand{font-weight:800;font-size:20px;letter-spacing:.04em;color:#fff;padding:0 10px 18px;text-decoration:none}.sidebar .brand span{color:var(--accent)}.sidebar a.nav-item{padding:9px 12px;border-radius:8px;text-decoration:none;font-weight:500;font-size:14px;color:#cdd3dd}.sidebar a.nav-item:hover{background:var(--ink-2);color:#fff}.sidebar a.nav-item.active{background:var(--accent);color:var(--accent-ink);font-weight:700}.sidebar .spacer{flex:1 1}.sidebar .whoami{font-size:12.5px;color:#8a93a3;padding:10px 12px;border-top:1px solid #2a2e37}.sidebar .whoami b{display:block;color:#cdd3dd}main.content{padding:34px 40px;max-width:1200px}@media (max-width:800px){.shell{grid-template-columns:1fr}.sidebar{position:static;height:auto;flex-direction:row;flex-wrap:wrap;align-items:center}main.content{padding:20px}}.impersonation-banner{background:var(--warn);color:#fff;padding:10px 40px;font-weight:600;font-size:14px}.impersonation-banner a{color:#fff}h1{font-size:26px;font-weight:800;letter-spacing:-.02em;margin-bottom:4px}.sub{color:var(--muted);margin-bottom:26px}h2{font-size:17px;font-weight:700;margin:26px 0 12px}.card{background:var(--white);border:1px solid var(--line);border-radius:var(--radius);padding:20px 22px}.grid{display:grid;grid-gap:14px;gap:14px}.grid.cols-3{grid-template-columns:repeat(3,1fr)}.grid.cols-4{grid-template-columns:repeat(4,1fr)}@media (max-width:1000px){.grid.cols-3,.grid.cols-4{grid-template-columns:repeat(2,1fr)}}@media (max-width:620px){.grid.cols-3,.grid.cols-4{grid-template-columns:1fr}}.stat b{display:block;font-size:24px;font-weight:800}.stat span{color:var(--muted);font-size:13px}table.data{width:100%;border-collapse:collapse;background:var(--white);border:1px solid var(--line);border-radius:var(--radius);overflow:hidden}table.data th{text-align:left;font-size:12px;text-transform:uppercase;letter-spacing:.05em;color:var(--muted);background:#fbfbfa}table.data td,table.data th{padding:12px 16px;border-bottom:1px solid var(--line)}table.data td{font-size:14px;vertical-align:top}table.data tr:last-child td{border-bottom:none}table.data tr.rowlink{cursor:pointer}table.data tr:hover td{background:#fcfcf9}.pill{display:inline-block;padding:3px 10px;border-radius:99px;font-size:12px;font-weight:700}.pill.good{background:#e2f5eb;color:var(--good)}.pill.warn{background:#fdf0da;color:var(--warn)}.pill.bad{background:#fbe4e0;color:var(--bad)}.pill.mute{background:#ededea;color:var(--muted)}.pill.accent{background:var(--accent);color:var(--accent-ink)}input[type=email],input[type=text],select,textarea{width:100%;padding:11px 13px;border:1.5px solid var(--line);border-radius:8px;font:inherit;background:var(--white)}input:focus,select:focus,textarea:focus{outline:2px solid var(--accent);border-color:var(--accent)}label{font-size:13px;font-weight:600;display:block;margin:14px 0 6px}.btn{display:inline-block;border:none;cursor:pointer;font:inherit;font-weight:700;padding:11px 20px;border-radius:9px;text-decoration:none;font-size:14px;background:var(--ink);color:#fff}.btn:hover{opacity:.9}.btn.accent{background:var(--accent);color:var(--accent-ink)}.btn.danger{background:var(--bad);color:#fff}.btn.ghost{background:transparent;border:1.5px solid var(--line);color:var(--ink)}.btn[disabled]{opacity:.5;cursor:not-allowed}.btn.small{padding:7px 14px;font-size:13px}.thread{display:flex;flex-direction:column;gap:12px;margin:18px 0}.msg{background:var(--white);border:1px solid var(--line);border-radius:var(--radius);padding:14px 16px}.msg.agency{border-left:4px solid var(--accent)}.msg .meta{font-size:12px;color:var(--muted);margin-bottom:6px}.login-wrap{min-height:100vh;display:grid;place-items:center;background:var(--ink)}.login-card{background:var(--white);border-radius:16px;padding:40px;width:min(420px,92vw)}.login-card .brand{font-weight:800;font-size:26px;letter-spacing:.04em;margin-bottom:6px}.login-card .brand span{color:var(--warn)}.notice{background:#fdf0da;border-radius:8px;padding:12px 14px;font-size:14px;margin-top:14px}.notice.ok{background:#e2f5eb}.muted{color:var(--muted)}.right{text-align:right}.mt{margin-top:18px}.row{display:flex;gap:12px;align-items:center;flex-wrap:wrap}